Delivery

We deliver to Denmark, Germany, the Netherlands and Sweden.

• Germany: delivery costs 7 EUR. Free delivery from 70 EUR. Delivery time 2-5 working days.
• The Netherlands: delivery costs 7 EUR. Free delivery from 70 EUR. Delivery time 2-5 working days.
• Sweden: delivery costs 59 SEK. Free delivery from 700 SEK. Delivery time 2-5 working days.

The available delivery options and final delivery price are shown at checkout. You receive tracking when your order has been dispatched.

Returns

You have 30 days to return your order, counted from the day you receive it. If you want to return an item, contact us first at info@bycara.dk with your order number.

By C ApS
Rugvænget 19K
2630 Taastrup
Denmark

Refunds and complaints

Items must be returned unused and in the original packaging. When your return has been approved, we refund the amount to the same payment method you used for the purchase.

For complaints, contact us at info@bycara.dk with your order number, a description and preferably photos.