Privacy Policy for bycara.dk

At bycara.dk, we prioritize data security and confidentiality. We ensure that your personal data is processed in accordance with applicable laws, including the EU’s General Data Protection Regulation (GDPR).

What information do we collect?

We collect and process the following personal data about you:

  • Contact information: Name, address, phone number, and email address.
  • Payment information: Details necessary for payment transactions.
  • Order data: Details of your purchases and deliveries.
  • Behavioral data: Information about your use of our website (cookies and IP address).

How do we use your information?

Your personal data is only used for purposes necessary to:

  • Complete your order, including delivery and invoicing.
  • Provide you with support and handle complaints.
  • Send marketing materials, newsletters, or offers – only with your consent.
  • Analyze your behavior on the website to improve the user experience.

How long do we store your information?

We store your personal data for as long as necessary for the purposes they were collected for:

  • Purchase information: Stored for up to 5 years in accordance with accounting laws.
  • Marketing: Until you withdraw your consent.

Who do we share your information with?

We only share your information when necessary to provide our services. This may include:

  • Carriers: GLS (for delivering your packages).
  • Payment partners: Such as MobilePay, Mastercard, and Visa for processing payments.
  • Analytics services: Google Analytics and Facebook Pixel for improving our marketing.

We never sell or share your information with third parties for other purposes.

Your rights

You have the following rights concerning your personal data:

  • Right to access: You can request access to the information we have about you.
  • Right to correction: You can ask us to update incorrect information.
  • Right to deletion: You can request to have your data deleted unless we are legally required to retain it.
  • Right to restriction: You can request that we limit the use of your information.
  • Right to data portability: You can request your data in a digital format.
  • Right to object: You can withdraw your consent to marketing at any time.

To exercise your rights, contact us via email at info@bycara.dk.

How do we protect your information?

We take data security very seriously and use technical and organizational measures to protect your personal data from unauthorized access, loss, and misuse.

Cookies

We use cookies on our website to improve the user experience. Read more in our Cookie Policy.

Changes to our privacy policy

We regularly update this policy to reflect changes in our practices or applicable laws. The latest version will always be available on this page.

Contact us

If you have any questions about our privacy policy or wish to file a complaint about how we handle your data, you can contact us:

Email: info@bycara.dk

You can also contact the Danish Data Protection Agency:

Danish Data Protection Agency
Borgergade 28, 5th floor
1300 Copenhagen K
www.datatilsynet.dk